How Much Water Should My Lawn Get?

Generally, all turf types require approximately 1″ of water a week to thrive (this can come from irrigation or natural rainfall). As a general rule, be sure to water if your grass starts to look straw-like, gets a blue-gray tint or your footprints remain in the turf longer than usual. Just remember, though: it is possible to overwater your lawn.

At What Height Should I Mow My Lawn?

Mowing height ranges vary by grass type:

  • Fescue: 3.5-4’’
  • Bermuda: 1-1.5”
  • Zoysia: 1.5-2.5’’
  • Centipede: 1-1.75’’
  • St. Augustine: 1.75-2.25’’
  • Kentucky Blue Grass: 2.5-3″
Why do you mow when my lawn is wet?

As a professional lawn care service, our clients expect us to keep their grass mowed on schedule. This requires us to make good judgement calls on when to delay a mow. During months of the year when your lawn is actively growing it is better for us to come out and mow the lawn wet than it is to skip the lawn and run the risk of it going multiple weeks without a cut. There are times when ruts may be created in your lawn due to the lawn being wet when mowed. These ruts are almost always temporary and self fix as the lawn dries out.
If you ever feel like your lawn is too wet to be mowed on your scheduled day please contact us right away and we will be happy to pause your service.

How do you determine the height to mow my lawn?

We determine what height to cut your lawn by a number of factors but most commonly it is based on the time of year. When we begin mowing your lawn in the spring, we will mow it lower. As the temperatures warm up, your grass usually needs to be cut higher in order to combat the heat. During the hot summer months, we mow your lawn very high allowing it to be as thick and green as possible. As the weather transitions to the cooler fall months, we will slowly begin to cut the lawn a little shorter each week. If you would like your lawn cut higher or shorter at any time please contact us and we will do our very best to cut your lawn at the height you prefer. For bi-weekly cuts this can be more challenging during certain times of the year.

What happens if something is damaged on my property?

Contact our office right away. Any time you see potential damage that may have been caused by our mowing crew, please let us know right away. We are insured and will handle these situations right away. Please do not contact an outside vendor for the repair before contacting us.

How do I pay Walco Property Maintenance & Lawn Care?

Under our service agreement, we bill your account immediately after a service is performed. The following business day, we then automatically charge your saved credit card for the balance. We accept cash, check, and all major credit and debit cards and do require a credit card on file for service plans (other than as needed mows). This allows us to provide the best service at the best price without interruption.

If I have a service concern, question, or comment, how do I communicate it to you?

There are a number of ways for you to communicate any and all concerns or questions.
1. You may email our office directly at [email protected].
2. You may call or text our office at (919) 420-9030. We encourage you to NOT try and communicate your needs with our staff while at your home because they oftentimes do not have the ability to notate your account and oftentimes this will create an issue down the road, however, you are more than welcome to do so and we will always do our very best to ensure your needs are met.

Does someone need to be home when you mow?

Nobody has to be home when your lawn is mowed. All we need is access to all areas of your property that have grass. Please make sure gates our left open and make sure that the lawn is free of toys, pet waste, and anything else that may slow our crew down or cause damage to our equipment.

Your gate must remain unlocked for the full day of your regularly scheduled service. If you prefer not to unlock your gate, we recommend that you use combo locks and that you provide us with the password or combination. Sorry, we are unable to send our crews back or issue any credit for not mowing inside a locked fenced area.

How do you determine my price?

As of 2023, we bill at a rate of $75.00 per hour. An average 1 acre site takes about an our to complete. However every property is unique and some properties will take more or less time.

-Annual contracts receive a 10% discount.

-Extra costs for trimming around fences and other obstacles may apply, but will be identified in your estimate.

-Commercial accounts may pay in advance to receive a 5% discount.

Do you weed eat flower bed or natural areas?

Our mow crews provide mowing service to all areas of your property that would be considered “the lawn”. Areas that are enclosed by a border or that have shrubbery are considered to be flower beds or natural areas and without a prior agreement, will not trim these areas. Our professional mowing crews are experts at one thing, mowing, trimming, edging, and blowing grass.

Service Cancellation

Same-day cancellations are NOT accepted. There is no obligation by either party to continue service and you may cancel service at any time. We hope that you stay with us for the entire season, and we promise to make every effort to earn your loyalty.

Pets & yard debris

We appreciate your letting us know if you have any pets that are kept outside so that the crews will be aware of them. Our crews will make every effort not to let your pet through the gate, but we cannot guarantee your pet will not escape from your yard. Please leave your pet inside on your scheduled service days. Please pick up all pet droppings, toys, large bones, large rocks, etc. the day before we mow. If hit by a lawn mower, objects like these in your yard are hazardous to our workers and others. Serious damage can occur to your property, our equipment, or our crews.

What is your service area?

We currently cover Granville, Franklin, Durham, and Wake Counties. *A fuel surcharge may be applied.